Customer Case: U-P2500 Acrylic Polishing Machine
Abstract
Alexandre Corleon purchased the U-P2500 acrylic polishing machine in early May 2025. After a 32-day delivery, the machine arrived safely and was immediately operational. Within 20 minutes, Alexandre mastered the machine’s operation and successfully polished his first soft-sheet acrylic panels. This case demonstrates the U-P2500’s intuitive operation, high precision, and excellent polishing results.
1. Order and Delivery
The customer placed the order on May 5th, 2025, for a 380V, 3-phase U-P2500. The delivery process took 32 days, including international shipping and customs clearance. The machine arrived in perfect condition, securely packed to prevent any transit damage.
2. Installation and Setup
Upon arrival, Alexandre followed the provided setup guide. The machine's intuitive design allowed him to complete installation within 15 minutes, connecting power, verifying safety protocols, and checking coolant and air systems. The U-P2500's user-friendly interface and pre-calibrated spindle significantly simplified the process.
3. First Operation
After setup, Alexandre performed his first polishing test on a soft-sheet acrylic panel:
- Material: Soft-sheet acrylic, 5mm thickness
- Tooling: PCD diamond cutter
- Spindle speed: 3000 rpm
- Feed rate: 2500 mm/min
- Cooling: Cold-air system enabled
Within 20 minutes, he was able to master the operation and achieve a mirror-like finish with no tool marks, no whitening, and no surface defects.
Figure 1: Polished soft-sheet acrylic by Alexandre using U-P2500
4. Customer Feedback
Alexandre expressed high satisfaction with the machine:
- “The U-P2500 is incredibly easy to operate. I was polishing within minutes!”
- “The surface quality is outstanding — even better than I expected for my prototype panels.”
- “The pre-calibrated spindle and cold-air cooling prevented any material burning or whitening.”
5. Highlights and Technical Notes
- Intuitive operation allows new users to quickly learn and master the machine.
- High precision PCD tooling ensures mirror-grade surface finish.
- Cold-air system protects heat-sensitive acrylic sheets from thermal damage.
- Stable frame and 380V 3-phase power support high-speed, long-duration polishing without vibration.
6. Conclusion
This case demonstrates that the U-P2500 acrylic polishing machine provides excellent performance for both novice and experienced users. With minimal setup time, intuitive controls, and high-quality output, it is ideal for prototyping, production, and research applications in acrylic panel fabrication.